The Language Group proudly announces patent-pending On-Demand Translation

PRESS RELEASE

VIRGINIA BEACH, VA – 3/6/2025 – The Language Group (TLG), proudly announces the launch of its patent-pending On-Demand Human Reviewed Translation (ODT) service. This groundbreaking solution is designed to address a critical gap in healthcare communication: providing non-English speaking patients with rapid, accurate, and legally compliant discharge instructions in their preferred language. 

“In this fast-changing world of technology, it is our job, as solution providers, to find the best solutions for our clients,” said Giovanni Donatelli, Chief Executive Officer of The Language Group. “When patients are discharged with medical summaries only in English, it creates serious issues—confusion, potential readmission, and negative health outcomes. Our solution is fast, cost-effective, and compliant with existing laws surrounding language access and patient privacy. In mere minutes, a summary can be printed in a different language, ensuring better patient understanding and improved healthcare outcomes.” 

How It Works 

The ODT process is streamlined and efficient, delivering human-reviewed translations in minutes. The key steps include: 

1. Discharge Paperwork Generated – A nurse prints the discharge instructions. 
2. Automatic Signal Sent – The Language Group’s secure server receives the document. 
3. Trained Translation Automation Utilized – Pre-approved medical translations expedite processing. 
4. Human Translator Review – A qualified translator refines the bilingual output for accuracy and clarity. 
5. Finalized Document Sent to Patient – The patient receives discharge instructions in their preferred language. 
6. Continuous Learning – The system memorizes refinements to enhance future accuracy. 

The national readmission rate for English-speaking patients stands at approximately 12%, with rates even higher for Limited English Proficiency (LEP) patients. Readmissions are costly—each 30-day readmission can cost a healthcare system approximately $15,000. By ensuring patients understand their discharge instructions, ODT has the potential to significantly reduce avoidable readmissions, saving healthcare systems millions of dollars while improving patient care. 

Compliance and Security 

The ODT service meets all compliance standards, ensuring the highest level of security and accuracy: 

• ISO-certified, human-reviewed translation process (ADA Section 1557 compliant) 

• HIPAA and SOC 2 Type II compliance for safeguarding Protected Health Information (PHI) 

• Seamless integration with Electronic Health Records (EHR) systems 

• Bilingual output for legal and patient convenience 

“On-demand translation for patient discharge instructions has been a missing link in the healthcare language services continuum for many years,” Donatelli added. “Balancing speed, quality, cost, and compliance has been a major challenge—until now. The Language Group has solved this complex problem, and we are excited to bring this innovative solution to healthcare providers nationwide”.

About The Language Group 

The Language Group (TLG) is a trusted provider of professional language solutions, specializing in translation, localization, and interpretation services. With ISO 17100 and ISO 18587 certifications, TLG delivers high-quality, technology-driven language services to industries including healthcare, legal, and corporate enterprises. 

Media Contact:  Tonya Panchula 

tonyap@thelanguagegroup.com

Sales Contact:  Eric Hope

757.431.9004 

sales@thelanguagegroup.com 

www.thelanguagegroup.com